What this policy covers.
Safety decisions combine member reports, platform signals, verification outcomes, human review, and product controls designed to reduce harm.
Reports and blocks
Members can report, block, or leave an interaction. We review submitted context and may preserve related records to investigate harmful behavior or defend against abuse of the reporting process.
Verification partners
When verification is required, trusted providers may process identity, document, phone, location, or risk information under contractual limits. Verification may be denied, paused, or repeated when risk signals change.
Appeals
If your account is restricted or removed, you may contact support. We may decline appeals where doing so would expose another member, weaken safety controls, or conflict with legal obligations.
Policy owner: Novia Legal & Privacy · Effective August 15, 2026