Novia combines verification, structured live video, clear conduct rules, and fast reporting paths so members can focus on real chemistry without ignoring personal safety.
Age, phone, location integrity, profile media, and account checks help reduce underage access and impersonation before Direct Match.
Short, structured introductions reduce pressure while giving both people enough presence to sense comfort, tone, and respect.
Members can leave, report, or block from the active experience without waiting for a conversation to finish.
Sensitive reports are routed for review with account history, session context, and enforcement notes kept separate from public profiles.
Novia combines account, age, phone, location integrity, profile media, and risk checks to deter impersonation, duplicate accounts, underage access, and misleading profile behavior.
If a member feels uncomfortable, they can leave the interaction and submit a report. Blocking prevents repeat contact while the safety team reviews the submitted concern.
Members are expected to be present, respectful, and honest. Harassment, nudity, hate speech, coercion, scams, threats, or attempts to move people into unsafe channels can lead to removal.
Novia is strictly for adults aged 18 or older. We prohibit child sexual abuse and exploitation, grooming, sexualization of minors, trafficking, solicitation involving minors, and child sexual abuse material (CSAM).
Keep early conversations inside verified Novia channels, protect personal and financial information, and trust your instincts if a conversation feels pressured or inconsistent.
If a live introduction feels unsafe, use the in-product exit control immediately. For safety concerns outside the app, contact local emergency services first, then notify Novia support with the relevant account and session details.
Include only the information needed for review. Do not send passwords, payment details, or highly sensitive personal documents by email.
This inbox is also Novia's designated contact for child-safety concerns. Use in-app reporting when you can so the report includes the relevant account and interaction context.
